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Customer Service Requests

To help quickly assist our customers and visitors, our staff has provided some answers to common questions within the links posted below.

Credit card was declined Refund Policy
Need a lawyer or legal advice Other Frequently Asked Questions

If you need further assistance, please complete and submit the Customer Service Request form below.

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Visitors who have not made a purchase should leave this space blank.
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If your inquiry is for technical support please provide as much information as you can about your problem and your computer, including:
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  • Our normal Customer Service hours are from Monday to Friday, 9am - 5pm, Eastern Time, excluding all major holidays.
  • All inquiries will be responded to within 24-48 hours. Customers who have made a purchase may receive assistance by telephone upon request.
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It may take up to a minute to confirm your request has been received. Please do not click Submit Inquiry multiple times.

This form is the fastest way to receive support. However, you can also reach us at 1-800-311-6123

Legal information is not legal advice and information alone may not meet your specific needs or questions. Use of such information in this web site application is subject to the Terms of Use and is not a substitute for obtaining the advice of an attorney authorized to practice law in your jurisdiction. The information on this website and use of Rapidocs are provided "as-is." This is a legal information website.